Closer to the Citizen to Better Raise Awareness and Education

EGF has launched the Recycling Line app, a free, nationwide, and public service that supports citizens on issues related to the collection and treatment of urban waste.

Aligned with customer behavior trends, the Recycling Line app aims to facilitate and encourage recycling through a practical, accessible, and intuitive tool that allows users to ask questions and contribute to the adoption of more conscious behaviors and good environmental practices in their daily lives.

The app allows access to all forms: service requests, suggestions, complaints, and compliments; discovering the nearest recycling point; and asking questions about recycling in a question and answer section designed to facilitate access to information.

Reinforcing its commitment to environmental awareness and education, EGF and its concessionaires, through the Recycling Line app, intend to create routines and simplify the recycling process by providing information on the subject at the click of a button, promoting the active participation of citizens through interactive features. The app is available for free download on iOS and Android platforms.

iOS: https://apps.apple.com/pt/app/linha-da-reciclagem/id6746484109?l=en-GB

Android: https://play.google.com/store/apps/details?id=com.nldr

The Recycling Helpline is available through the app, the toll-free number 800 911 400, by email atendimento@linhadareciclagem.pt and at www.linhadareciclagem.pt